How do I download all data from an account?

Created by Richard Tobin, Modified on Fri, 13 Mar at 9:55 AM by Richard Tobin

Open Admin Menu

In the Global Navigation menu, click the Admin icon Then, click the Tools option. In the Tools menu, click the Download All Data link.

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Select Files

Before creating a Data Dump export you can select the various files that you would like to include in the export; all files are selected by default. There is an option for Select All and Select None to help make your selection easier.

Create Export

Once you've selected the files you'd like to include you will want to hit the Generate Export button.

View Data Exports Status

The status will display as pending once the export begins. The date and time of the export is also displayed and will be automatically updated each time a new data export is created.

Note: The export can be cancelled at any time by clicking the Cancel button.

Download Data

Once the download is complete, click the Download button to begin downloading the account data.

View Data Export

A zip file of CSV files containing all account data will be downloaded. The data included in the export can include everything from attachment information to user visits within your account.