How do I find a user to add to a course?

Created by Richard Tobin, Modified on Fri, 13 Mar at 11:01 AM by Richard Tobin

Once users have been added to your account, you can add users to your course. If adding users via CSV file, the CSV file should contain only users you want to add to the specified course.

Notes:
• Adding a user to your course automatically creates a due date for the user, regardless of the course status (publish or unpublished).
• If your course is published, adding users to your course immediately sends a course email invitation to all users.
• If a user cannot be removed, the user was added to your course through a group or program. 

    • Manager and admin roles can edit the user's group, if needed. Otherwise, you can remove the entire group from the course.
• Optional enrollments can only be removed by the user. You can masquerade as the user to remove them.
• Some features may be restricted based on 
permissions for your user role.

Open Author Menu

In the Global Navigation menu, click the Author icon. Then, click the Courses menu option.

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Open Course

Open Course

In the Courses page, click the name of a course.

Open Users

Open Learners

In the course details page, click the Learners tab.

Add User

Add Learner

Click the Add Learner button [1]. To add multiple users via CSV file, click the Add via CSV link [2].

Note: If your course is published, adding users to your course immediately sends a course email invitation to all users.

Find User

Find Learner

In the text field, enter the name of a user in your account.

Click Learner Name

Click the name when it appears.

Note: You will be notified if a user is already enrolled in the course through a program. If the user has not yet reached the course in the program, you can choose to enroll the user immediately and the course will appear in the user's My Learning page.

View User

View the user in your course.

Remove User

To remove a user, locate the user and click the three dots to the right which drops down the "Delete" option [1]. To remove multiple users via CSV file, click the Remove via CSV link [2].

Note: If the course is part of a program, removing users with a CSV file from the course will only remove user enrollments that were directly enrolled in the course.

Confirm Deletion

Confirm Deletion

To confirm, click the Delete link.

Re-enroll a User

To manually re-enroll a user into the course; locate the user and click on the three dots to the right and then select Re-enroll.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article