Journeys in Bridge: Scheduling and Behaviour Overview

Created by Richard Tobin, Modified on Fri, 13 Mar at 10:56 AM by Richard Tobin

This guide provides a complete overview of how scheduling learning journeys works in Bridge, what learners can expect as they progress through training, and important behavioral considerations when building and managing journeys.

Scheduling Options in Journeys

When adding a step to a learning journey, you can choose one of three scheduling types:

1. Available Immediately

The step becomes available as soon as the previous step is completed.

2. Available on a Specific Date

The step becomes available any time after the previous step is completed, but not before the selected calendar date.

3. Available After a Delay

The step becomes available after the previous step is completed and the delay timeframe has passed (days, weeks, or months).

Editing Schedules in a Journey

You can update a step’s schedule at any time using the Edit Schedule function to update the schedule of a step at any time.

Learners who have already activated a step retain access, even if you increase the delay.

All other learners will follow the updated schedule moving forward.

How Activation Works

Delayed steps in a journey activate at 00:00 in the account’s timezone.

Delay Timing Logic

Day-based delays → Activates the next day after prior step completion.
Week-based delays → Activates one week later, on the same day, at 00:00.
Month-based delays → Activates on the same calendar day of the following month at 00:00.

Additional Scheduling Behaviours

You can apply delays to the first step to control when learners begin a journey.

If steps are reordered, each one retains its original scheduling settings.

If a learner reaches a step that contains a program they’ve already completed, that step is marked as completed immediately.

Good to Know: Journey Display and Behaviour

How Journeys Appear to Learners

A live training session within a journey will still appear in Needs My Attention, even when it’s embedded in a journey.

Embedded learnables—including journeys—don’t appear individually in the Required section.

When a learnable inside a journey has a due date, the due date appears on the parent journey in the My Learning tab.

Note: This due date is not retrieved when a journey is embedded within another journey.

Visibility Rules

If no step is currently available, the journey is hidden within the learner’s My Learning tab.

The learner can still find it via search, and the system displays the availability date of the next step.

If admins don't want an embedded journey to be accessible, they should use advanced scheduling.

Required vs. Not Required Journeys

Only the learning journey appears in the Required section—not the individual steps—unless:

A step is also assigned from another enrollment source (e.g., group assignment), or
The item becomes overdue, in which case it appears under Need My Attention.

Completion Visibility

A completed journey is visible in My Learning. Completed journey steps aren’t visible unless they have an additional enrollment source.

Enrollment and Data Notes

Terminated enrollments are hard deleted and won’t be restored if the user is restored.
Enrollment sources are restored based on user attributes.
Journeys currently don’t have a data dump/export option.
Journey Analytics can’t be sorted by Learner Custom Fields at this time.